The Delivery

Every promise that is made has to be delivered to your customers. They are going to want to know how you plan on delivering on your promise.

As an example, Strategic Duck delivers on its promise either through our in-person consulting process or through BizQuack, our on-line membership small business support system.

Promises can be delivered by a variety of ways, in person, communication methods, support systems, technology, availability, easy access, software package, etc. Always include your delivery method when sharing your promise.