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Operations

LIFETIME VALUE OF A CUSTOMER

Posted on October 27, 2016 at 8:24 am by Jen Kelly / Blogs, Daily Communications, Marketing, Operations

Every small business owner needs an answer to the following two questions: 1. What is the cost to get one new customer? 2. What is the approximate income…

VENTURE CAPITAL CONSIDERATIONS

Posted on October 26, 2016 at 8:11 am by Jen Kelly / Blogs, Daily Communications, Finance, Management, Operations

Being in “love” with your idea does not mean that venture capital (VC) will easily come your way. There are literally thousands of new ideas put forth every month, and…

BALANCE vs. BURNOUT

Posted on October 23, 2016 at 11:42 pm by Jen Kelly / Blogs, Daily Communications, Management, Operations

The life of a small business owner can be liberating, exhilarating and it requires the exertion of a great amount of energy. Unfortunately it can also be very tiring….

DESK TOP SYSTEMS

Posted on October 21, 2016 at 9:49 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

This week I heard a speaker who is a professional “desk organizer”. After the meeting I returned to “my desk” and understood her message. She shared that the only things…

THE UPS AND DOWNS OF PRICING

Posted on October 19, 2016 at 8:54 am by Jen Kelly / Blogs, Daily Communications, Finance, Management, Marketing, Operations

If you sell a product or service, in most instances you are in control of the price that the consumer pays. I was taught that there are four levels of…

BUILD A FAST GROWING BUSINESS

Posted on October 17, 2016 at 1:14 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

A fast growing business can tell you what they do and why they do it and get you excited about it, in just a few words. The “what” is the…

EVER CHANGING TECHNOLOGY

Posted on October 14, 2016 at 8:20 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

My daughter’s family joined us for ice cream one evening last week. We went to a neighboring ice cream shop (The Baked Bear) . My ten year old grandson was…

CONTINGENCY PLANNING

Posted on October 13, 2016 at 11:24 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

In the real world of business, things seldom go according to plan. All the planning in the world does not assure an owner that everything will follow a…

CHAOS BRINGS OPPORTUNITY

Posted on October 10, 2016 at 9:07 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

In 1987 (almost 30 years ago) Tom Peters wrote in his book Thriving on Chaos “In 1987, and for the foreseeable future, there is no such thing as a “solid”…

IGNORE THE CROWD, GO THE OTHER WAY

Posted on October 7, 2016 at 10:33 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

“The herd instinct is clear in nature and just as clear in business.” Following the crowd is, unfortunately, human nature: think back to the silver buying frenzy. Silver…

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Operations

LIFETIME VALUE OF A CUSTOMER

VENTURE CAPITAL CONSIDERATIONS

BALANCE vs. BURNOUT

DESK TOP SYSTEMS

THE UPS AND DOWNS OF PRICING

BUILD A FAST GROWING BUSINESS

EVER CHANGING TECHNOLOGY

CONTINGENCY PLANNING

CHAOS BRINGS OPPORTUNITY

IGNORE THE CROWD, GO THE OTHER WAY

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