Operations

The complete phrase is “if it’s going to be, it’s up to me”. In the world of small business the only place to look for support is inward. There is…

Worry wastes time and drains energy. Starting and growing a business can produce a lot of reasons  to worry; lack of financing, lack of customers, lack of time and a…

Small Business owners should have one commitment, and that is to reach their vision and to create a sustainable and profitable business. No, I don’t mean that you should stagnate…

When something slows down or stops, it takes a while to get started again. There is a vicious cycle that many small business owners adopt. Summer is slow. Kids out…

Having an impactful on-boarding system is one of the secrets to establishing long term customer retention. While I am an advocate of having an on-boarding system that includes a “human…

ONE STEP AT A TIME! Instant gratification is a trait that many small business owners have. When they buy a new service or product they expect positive instant results.  As…

Get started with new, innovative ideas! Ideas are needed in the growth process of a small business. Most small businesses are started with an idea; an idea of what you…

I have been blessed with an opportunity to meet hundreds of small business owners. What amazes me is the lack of a “growth vision” that is prevalent among many of…