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STOP & CHALLENGE YOURSELF

Posted on June 28, 2017 at 7:11 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

Becoming complacent is easy to do; we do what is easy and procrastinate on doing anything that requires effort or that may lead us into the unknown. I have a…

ON-BOARDING A NEW CUSTOMER

Posted on June 26, 2017 at 7:48 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

One of the most important times in a relationship with a new customer is when the relationship first starts. This is the time to reinforce their decision to choose your…

RETURN THE CALL, SET THE MEETING

Posted on June 23, 2017 at 7:46 am by Jen Kelly / Blogs, Daily Communications, Marketing, Operations

One of the major “no – no’s” in small business is not returning phone calls or accepting a meeting invitation. This week I attended a meeting at which the speaker…

CRISIS MANAGEMENT

Posted on June 22, 2017 at 6:47 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

Yes, small businesses can also, and frequently do, confront a crisis management situation. The problem is that an erupting crisis does not give you a warning, it just happens. The…

BEST 3 WAYS TO BECOME KNOWN

Posted on June 21, 2017 at 2:19 pm by Jen Kelly / Blogs, Daily Communications, Marketing

Building a reputation and building relationships are part of growing a business. I keep repeating the importance of becoming known and hope that it will help you to take action….

BECOME A BUSINESS WITH UNSTOPPABLE GROWTH

Posted on June 19, 2017 at 7:26 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

One of the most pressing problems for small businesses is stalled growth. I believe that this may become one of the most critical issues in the business world. This will…

28 MUST HAVE BOOKS

Posted on June 15, 2017 at 7:33 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

Learning is an ongoing process in the world of small business owners. Yes, there are many ways to learn, however, I am a great believer in owning great books. These…

IF YOU COULD….

Posted on June 14, 2017 at 8:06 am by Jen Kelly / Blogs, Daily Communications, Marketing

If you could have a billboard anywhere, what would it say and where would you put it? Let’s pretend that the only marketing you could do, the only story you…

FIRST BUILD THE FOUNDATION

Posted on June 12, 2017 at 8:16 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

There are many different approaches in the world of small business. Today I want to look at the two extremes. Both of these business types have been in my office…

MANAGING TRANSITION

Posted on June 9, 2017 at 7:27 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

Growing a business means change and change requires an ability to manage the transition. Transition begins with a process of “letting go”. It is very easy to remain in the…

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Blogs

STOP & CHALLENGE YOURSELF

ON-BOARDING A NEW CUSTOMER

RETURN THE CALL, SET THE MEETING

CRISIS MANAGEMENT

BEST 3 WAYS TO BECOME KNOWN

BECOME A BUSINESS WITH UNSTOPPABLE GROWTH

28 MUST HAVE BOOKS

IF YOU COULD….

FIRST BUILD THE FOUNDATION

MANAGING TRANSITION

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