Jen Kelly, Author at BizQuack - Page 83 of 108BizQuack

8 THINGS YOUR CUSTOMERS EXPECT

Posted on August 11, 2017 at 6:25 am by Jen Kelly / Blogs, Daily Communications, Marketing, Operations

Meeting and exceeding customer expectation is something that every business owner strives to achieve. It is, however, important to understand the basic expectations before you work on exceeding their expectations….

CREATING A MISSION THAT MATTERS

Posted on August 10, 2017 at 4:36 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

Mission statements, like many other components of a business plan are usually created in a “business planning session”. I don’t believe that a mission statement for a small business can…

HOW CAN I BE HELPFUL TO YOU?

Posted on August 9, 2017 at 8:06 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

There are many words that are important in conversations with not only friends but also customers, prospects and referral sources. I believe that the phrase, “How can I be helpful…

TUESDAY CHALLENGE: CREATE A NETWORKING GROUP

Posted on August 8, 2017 at 4:50 am by Jen Kelly / Challenge, Management, Marketing, Tuesday Challenge

Getting in front of people not just online but in person has always been a challenge for small business owners. What is important to realize is that people still want…

SOCIAL MEDIA: What It Can and Can’t Do

Posted on August 7, 2017 at 7:40 am by Jen Kelly / Daily Communications, Marketing

Social Media appears to have become the answer to all small business’ growth problems. If you need more business, work harder on your social media campaign; if you need…

FAILURE EQUALS OPPORTUNITY!

Posted on August 4, 2017 at 7:00 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

Failure is only the opportunity to begin again more intelligently….. Although this quote comes from Henry Ford, a lot of other people come to mind. One of my favorites is…

SIX THINGS ABOUT DEADLINES

Posted on August 3, 2017 at 7:58 am by Jen Kelly / Blogs, Daily Communications, Management, Operations

Seth Godin (another one of my favorite authors) wrote the following about deadlines: ( this is a summary of his article) People don’t like deadlines. They force us to decide….

SELLING, MARKETING, & INVITING

Posted on August 2, 2017 at 8:05 am by Jen Kelly / Blogs, Daily Communications, Marketing

If you are inviting a person to a great party at your home, chances are very good that the invitation will be accepted. If marketing does its intended job then…

TUESDAY CHALLENGE: REGROUP

Posted on August 1, 2017 at 7:42 am by Jen Kelly / Challenge, Management, Operations, Tuesday Challenge

Your challenge today is to “regroup.” Start with your dashboard, click on the Tuesday Challenge button and review some of the past Tuesday Challenges. There are so many challenges that…

TWO TYPES OF WORK

Posted on July 31, 2017 at 7:34 am by Jen Kelly / Blogs, Daily Communications, Management, Marketing, Operations

In my opinion there are two types of work: Inbound and Outbound. By inbound, I refer to things that are coming to you such as cleaning your desk, absorbing data…

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Jen Kelly